Shipping Policy

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation message with tracking details, where available.

Shipping Coverage

Natural Shine currently delivers across Pakistan through trusted courier partners.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

We offer simple and transparent shipping rates throughout Pakistan:

  • Single Bottle Order: Flat delivery fee of Rs. 250

  • Pack of 2 Bottles: Free Shipping

Any future shipping promotions will be clearly displayed on our website.

Cash on Delivery (COD)

Cash on Delivery (COD) is available in most areas of Pakistan, subject to courier service coverage.

Order Tracking

Once your order is shipped, you may receive tracking information via SMS, WhatsApp, or email.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate when placing your order. Natural Shine is not responsible for delays or delivery issues resulting from incorrect or incomplete information provided by the customer.

Failed Deliveries

If delivery cannot be completed due to customer unavailability, incorrect contact details, or refusal to accept the order, the package may be returned to us.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including courier service disruptions, severe weather conditions, or public holidays.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: officialnaturalshine@gmail.com

Phone / WhatsApp: +92 333 4969502

We will be happy to assist you.

Thank you for choosing Natural Shine.